Frequently Asked Questions

How do I restore my purchases?

Open the app, go to Settings, and tap "Restore Purchases." Your previous purchases will be restored automatically through your Apple ID.

How do I remove ads?

You can remove ads by purchasing the ad-free upgrade available in the app's settings. This is a one-time purchase that applies permanently.

Is my progress saved if I delete the app?

Game progress is stored locally on your device. If you delete the app, your progress will be lost. We recommend keeping a backup of your device through iCloud.

Which devices are supported?

Our apps require iOS 17.0 or later and are compatible with iPhone and iPad.

Contact Us

Have a question, found a bug, or want to share feedback? Fill out the form below and we'll get back to you.

You can also reach us directly at hello@kawaiistudio.app